Ms Hartley said she had found it impossible to make direct contact with someone from the platform to get help.
“We don’t have the capacity or the manpower to respond to all the comments,” Ms Hartley said.
“I thought, ‘what have I done? I’ve made a film that’s helping rape culture’.”
She says she has seen other videos on TikTok that have been swamped with abusive comments where the creator is appealing for likes and positivity to help “pull them back from the wrong side of TikTok”.